Uber’s Exploiting Their Drivers

And It’s Setting A Bad Precedent For The Gig Economy

What choice do Uber drivers have these days and why should anyone care about their situation? If one’s ability to get around at $1.30 per mile and doesn’t need to tip, why spoil the good times? It’s too easy for Uber riders to look the other way while reaping the benefits of such savings and service.

Uber’s primary goal was to disrupt and challenge the taxi industry, making car service more accessible and affordable. In many districts it’s superseded this, forcing countless cab companies out of business. Downloading the Uber app is proving to be a win-win and no-brainer.

In my home district of northern New Jersey, I recently spoke with an Uber driver. This driver maintains a professional appearance with a clean car and driving record. He also has prior experience driving for a black car service.

When he accepts a ride, he has no idea where that customer is headed. On this day, he refused a ride going into the city.

Uber Driver: “I’m sorry, I can’t take this ride. I’m on call with my primary job and need to remain in the area.”

Uber Customer: “I don’t understand. You agreed to the ride.”

Uber Driver: “Uber doesn’t tell us your destination, they only provide your pickup location.”

Uber Customer: “That’s not right of Uber. I didn’t know that.”

You’d think an Uber driver would have a right to know where they’re going — after all, it’s their car. They don’t. Not in our district.

When a New Jersey Uber driver heads into New York City, their app shuts off. NJ drivers are prohibited to pick up in the city, including Jersey-bound travelers. Under these guidelines, they’re forced to return without a fare and compensation. Not an easy trip in Manhattan’s notorious gridlock.

Wouldn’t ya know, a half-hour later, that Uber driver received a hostile message from Uber Central. Appears some Fruit of the Looms were in a twist over that refused fare.

Mr. Understandable Customer filed a complaint with Uber. Headquarters demanded an explanation while threatening a driver's suspension if this nonsense continues. In the end…